# My box arrived damaged. What do I do?

> The Bump Boxes Support Team will be able to help with a replacement or return for store credit. 

Source: https://support.bumpboxes.com/en_us/what-should-i-do-if-my-products-are-damaged-S1nZT_8uc

Last updated: 2026-01-23T18:15:11.573Z

We're dedicated to making sure you love your box, if any of the products in your box arrived damaged:  
  

1.  [Reach out to the Bump Boxes Support Team](https://bumpboxes.com/contact) with pictures of your damaged items. 
    
2.  Our Support Team will respond regarding next steps. 
    
3.  Depending on a product’s availability, we will either replace the damaged item(s) or issue a store credit to your account. 
    

  
**_Note: Damaged product reports are only accepted within 30 days of the delivery date._**