# What is your subscription refund policy?

> Bump Boxes subscriptions are ineligible for refunds.

Source: https://support.bumpboxes.com/en_us/what-is-your-subscription-refund-policy-Skeh7FU_9

Last updated: 2026-01-22T17:13:10.634Z

subscriptions are ineligible for refunds. For help to cancel your subscription and avoid renewal charges, visit this step by step guide [HERE](https://support.bumpboxes.com/en_us/how-do-i-cancel-my-subscription-SyO40uI_q) or reach out to the Bump Boxes customer support team at [info@bumpboxes.com](mailto:info@bumpboxes.com) 

**_Canceling your monthly subscription does not provide you a refund for any paid boxes, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle._**